Day-to-day marketplace expertise

Amazon Account Management

Our Amazon specialists deliver focused strategies and seamless operational execution to move your business forward.

Amazon account health, policy compliance and customer service performance dashboard

How we help

Amazon Account Management built around your brand

Amazon Account Management is a crucial part of running a successful seller account. It covers day-to-day operations such as inventory management, performance monitoring, listing optimisation, advertising oversight and compliance with Amazon’s constantly evolving policies. Managing these tasks efficiently requires in-depth platform knowledge and continuous attention to detail, especially as sellers scale or expand into new marketplaces.

Without proactive management, issues such as stockouts, account suspensions or poor performance metrics can quickly affect sales and long-term viability.

Partnering with an experienced Amazon agency provides a major competitive advantage. We offer end-to-end account management, ensuring every aspect of the account is optimised and compliant. From resolving policy violations and handling support cases to driving advertising performance and growth strategies, our team stays ahead of Amazon’s changes.

This saves sellers valuable time, reduces stress and accelerates growth while allowing brands to focus on product development and wider business expansion.

We monitor stock levels, update pricing, recommend shipment strategies and keep your Amazon account ready to meet demand. Our approach is tailored to your needs, whether you want a turnkey solution, guidance on Seller Central basics or support managing FBA and FBM orders. We also specialise in post-reinstatement account optimisation.

Our comprehensive management gives you the insights needed to improve inventory productivity, adjust pricing based on competitor analysis and increase sales through strategic product listings and campaigns.

Frequently asked questions

What brands ask us

Clear answers from an experienced marketplace team.

What does your Amazon Account Management service include?

Listing maintenance, inventory management, order monitoring, account health checks, case handling, performance optimisation and ongoing compliance with Amazon’s policies.

How do you help prevent suspensions or listing suppressions?

We proactively monitor account health and listings to identify issues early. We maintain listing compliance and handle support cases promptly to avoid disruption.

Will I lose control of my account?

No. You retain full ownership and access. We work as your strategic partner, managing daily operations while keeping you informed and in control of key decisions.

Do you manage Amazon support cases and customer service?

Yes. We manage cases with Amazon Seller Support, monitor customer reviews and enquiries, and help maintain a positive brand reputation.

How do you communicate progress and performance?

We provide regular updates and reports covering sales trends, inventory, advertising performance where applicable, and clear recommendations for improvement.

Case study: Fundamentals Skincare

From a 17.8% decline to +237% year-on-year growth.

TCV Africa’s end-to-end account management helped Fundamentals Skincare reverse its Amazon South Africa trajectory, reaching 84.9x Sponsored Products ROAS and a 98.6% Buy Box win rate.

+237% Peak year-on-year growth

Ready to take the next step in your marketplace growth story?

Start growing on Amazon & Takealot today.

Speak to our marketplace team about the next stage of your brand's growth.